Your Shipping Insurance Provider
ONIGAWA
group
01
Services
Protecting Your Shipments
A Commitment to Your Reputation
At our company, we understand the importance of safeguarding your valuable goods during transit. That’s why we provide comprehensive package insurance tailored to meet your specific needs. Our commitment to excellence ensures that your reputation remains intact.
Our insurance coverage extends to shipments made through leading shipping services, and we offer significant discounts of up to 80% off the standard rates charged by couriers. Our extensive range of services ensures that you can choose the options that best suit your requirements.
Complete
Coverage
Comprehensive Protection for Your Customers' Peace of Mind.
With our comprehensive coverage, you can demonstrate your commitment to customer care. Our services are designed to address various aspects of protection, ensuring that your customers can trust in the safety and reliability of their transactions.
We believe in going above and beyond to deliver the highest level of satisfaction to both you and your customers. Partner with us to provide the peace of mind your customers deserve, and let us help you create a lasting impression of trust and quality.
Optimized Technology Performance
Pursuing Perfection in Every Aspect.
In our relentless pursuit of perfection, we consistently enhance and update our insurance contract. By leveraging the latest advancements in technology, we ensure that our services remain at the forefront of industry standards. This allows us to deliver a seamless and streamlined experience for our valued clients.
Rest assured that our dedication to providing you with the best possible insurance solutions remains unwavering. We strive to exceed your expectations by continually refining our technology, guaranteeing exceptional performance and unmatched value.
Unleash Your Digital Advantage
Embrace Innovation for Success
While transportation carriers typically excel in the business of shipping products, it’s inevitable that some parcels may experience loss or damage along the way. That’s where we step in. Rather than solely relying on the couriers’ reported value protection, we offer an enhanced level of assurance by insuring your packages through our company.
By partnering with us, you gain the advantage of added protection and peace of mind. Our comprehensive insurance coverage goes beyond the industry norm, ensuring that your valuable shipments are safeguarded against unforeseen incidents. We understand that your parcels hold significant value, both monetarily and sentimentally, and our aim is to provide reliable coverage that aligns with your specific needs.
Harnessing Collective Expertise
Uniting Staff Members for Enhanced Insurance Benefits
By leveraging the knowledge and skills of our staff members, we are able to provide comprehensive insurance coverage at more affordable rates. This collaborative approach allows us to pool our resources, mitigate risks, and negotiate advantageous terms with insurance providers.
Our commitment to excellence and the collective expertise of our staff members ensure that we can deliver exceptional value to our clients. By entrusting us with your insurance needs, you can benefit from the combined knowledge and skills of our experienced shippers, resulting in reduced premiums without compromising on coverage quality.
Experience the advantage of our unified team and unlock the benefits of reduced insurance premiums. Join our growing community of satisfied clients who have recognized the value of our collective strength.
Tailored Support
for Your Unique Business Needs
We understand that every business has its own specific demands and requirements. If you have any specific needs, such as a particular tool set or other specialized requirements, we are here to support you. Please note that additional fees may apply for such customized services. However, we assure you that each customer will receive a unique quote based on their individual requirements.
Transparency is important to us, and we want you to have a clear understanding of your costs. Our pricing structure reflects a direct-to-consumer order fulfillment total fulfillment cost, ensuring that you have visibility into the expenses associated with our services.
03
Service
Features
Elevating Customer Experience
Nurturing Your Reputation
When it comes to caring about your reputation, we recognize the significance of delivering an exceptional customer experience. That’s why we invite you to retrace the steps of your brand and enhance your clients’ journey with the invaluable assistance of our company.
With our expertise, we are dedicated to helping you bring your mission, vision, initiatives, and values to life within your organization. We understand that these elements are crucial to creating a strong brand identity and fostering a positive customer perception.
Ensuring Brand Compliance
Safeguarding Your Brand's Integrity
Maintaining consistent brand adherence is crucial to protecting your reputation and enabling future growth. That’s why we invite you to retrace the steps of your brand with us
Investing in brand compliance is investing in the long-term success of your business. Together, we can ensure that your brand consistently resonates with your target audience and leaves a lasting impression. Let us be your trusted partner in achieving brand excellence and unlocking new opportunities for growth.
Empowering Your Competitive Edge
Unleash the Power of Market Research
In order to outperform your competitors, conducting thorough market research is essential. At our company, we specialize in gathering the information you need to gain a competitive advantage.
Once the research phase is complete, we provide you with a comprehensive analytics report. This report serves as a roadmap, offering actionable insights and valuable data that can guide your decision-making process.
04
About Us
Who we are
Your Trusted Shipping Partner
UNWAVERING SUPPORT AND COVERAGE
For over a decade, we have been dedicated to providing reliable shipping insurance solutions to both corporate and individual clients. As your trusted shipping partner, we prioritize your needs and aim to deliver exceptional service.
Unlike insurance purchased through a shipper, where individualized attention may be lacking during the claims process, we understand the importance of a seamless and efficient experience for our clients. We recognize that transportation issues such as loss, damage, or scarcity can significantly impact your business, and we are committed to providing a quick and responsive claims process.
At our company, we place our clients’ concerns at the forefront. Our coverage is designed to address your specific needs, ensuring clarity and relevance. We strive to protect and minimize your losses, offering comprehensive coverage that aligns with your requirements.
Whether you require assistance with processing claims, comprehensive shipping coverage for your products and goods, or reliable package insurance, we are here for you. Count on us to be a trustworthy and consistent source of support, ensuring that your shipping needs are met with utmost professionalism and care.
Ensuring Quality Standards: A Comprehensive Assessment
At our company, we prioritize the assessment of quality throughout our services. We understand the importance of maintaining high standards and ensuring that your shipments are handled with utmost care and professionalism.
Efficient Storage Solutions: Safeguarding Your Goods
We offer reliable and secure storage solutions to meet your unique needs. Our state-of-the-art facilities are equipped to store your goods safely, protecting them from damage or loss.
Comprehensive Insurance Coverage for Shipping: Peace of Mind Guaranteed
With our insurance coverage for shipping, you can have peace of mind knowing that your valuable shipments are protected against unforeseen circumstances. Our comprehensive coverage options are tailored to address the specific risks associated with shipping, providing you with the necessary financial protection.
Transparent Pricing Information: Clarity at Every Step
We believe in transparency when it comes to pricing. Our pricing information is clear and straightforward, allowing you to make informed decisions. Rest assured that our pricing reflects the value and quality of our services.
Exploring Alternative Insurance Options: Customized Solutions
In addition to our primary insurance offerings, we also provide alternative insurance options to cater to your specific requirements. Our experienced team can work with you to customize insurance solutions that best align with your needs and provide the necessary coverage.
Track Your Shipments: Real-Time Updates
We understand the importance of staying informed about the whereabouts of your shipments. With our tracking system, you can easily monitor and track your shipments in real-time, ensuring visibility and timely delivery.
05
Some of
Our partners
06
The Key To Success Is
Shipping insurance
Quality Inspections: Enhancing Brand Standards and Best Practices
Our team provides thorough brand-standard audits and in-depth reviews to help you benchmark industry standards and best practices. By leveraging the data and insights from our company, you can assess your successes and identify any areas for improvement. Utilize our services to optimize your workflow and achieve groundbreaking results.
- Support
- Strategy
- Positioning
- Analytics
- Quality Inspection
- Solutions
- Positioning
- Portfolio Architecture
- Marketing Research
- Coverage
Economy: Saving Time and Money
Insuring your deliveries with our company can lead to significant savings in both time and money. By including valuables in your shipments that transportation companies cannot guarantee, you can have peace of mind knowing that your items are protected. Our cost-effective insurance solutions can save you several thousand dollars annually, allowing you to allocate resources to the things that matter most to you.
Protection: Reliable Coverage and Peace of Mind
With our company, your items are guaranteed protection. We go beyond relying on the couriers’ reported value protection. Our team comprises experienced shippers with expertise in packaging, shipment, and assessment. This expertise enables us to offer decreased insurance premiums without compromising on coverage.
- Marketing Research
- Planning
- Pricing
- Insurance
- Protection
07
Improved Experience Of
Platform integration
- Choose the Right Shipping Insurance Partner.
- Dedicated Support from a Single Point of Contact.
- Coverage for Domestic and International Shipments.
- Streamlined Electronic Claims Process for Convenience.
- Comprehensive Shipping Insurance Solutions Tailored for Your Needs.
Parcel and Mail Centers: Enhancing Security and Revenue.
Our insurance coverage extends to both small packages handled by carriers such as DHL, FedEx, and UPS, as well as larger freight shipments managed by companies like Conway, Roadway, Watkins, and more. Whether it’s a small envelope or a bulky item, we have you covered.
We understand that sometimes damage may be concealed within a package, which may only become apparent after it has been received. Our coverage includes valid claims for concealed damage, providing an extra layer of protection for your clients and ensuring their satisfaction.
When it comes to covering valuable items like jewels, fine paintings, and antiques, we surpass the limitations imposed by carriers. Our specialized coverage allows you to offer enhanced protection for these valuable and unique items, providing peace of mind to your clients.
Enhance Your Retail Shipping Protection with Our Insurance.
No matter how you sell your products – whether through phone orders, online platforms like Etsy® or Shopify®, or catalog sales – ensuring the safe delivery of your goods is crucial. During transportation, your belongings are susceptible to loss and damage. That’s why it’s essential to have a reliable shipping insurance policy from us to provide you with the necessary protection.
When you choose our company’s shipping insurance, you can have peace of mind knowing that your products are safeguarded throughout the entire shipping process. We understand the unique risks involved in transporting retail items and offer comprehensive coverage to mitigate any potential losses.
Don’t leave the safety of your retail shipments to chance. Purchase our shipping insurance policy to ensure that your products are protected against loss and damage during transportation. Whether you sell through multiple channels or ship heavy freight, our insurance coverage is tailored to meet the unique needs of your retail business.
- Simplified Claims Process for Your Convenience.
- Coverage for Inbound and Outgoing Shipments.
- Significant Savings on Shipping Insurance Costs.
- Streamlined Management by a Single Point of Contact.
- Choose a Reliable Partner for Your Shipping Insurance.
- Efficient and Seamless Program Implementation.
- Tailored Evaluation Programs to Meet Your Needs.
- Access to Comprehensive Data and Competitive Insights.
- Unparalleled Customer Assistance and Support.
- Benchmarking and Market Research Tailored to Your Business.
- Choose a Trusted Partner for Your Evaluation Needs.
Elevate Your Wholesale Shipping Protection with Our Insurance.
As a wholesaler, delivering your products to clients or resellers is a critical part of your business operations. However, during transportation, your goods are susceptible to various risks such as loss and damage. That’s why it is crucial to have a reliable shipping insurance policy from our company to ensure that you are adequately covered.
With our shipping insurance, you can have the confidence that your wholesale shipments are protected every step of the way. We understand the unique challenges and risks associated with wholesale shipping, and we offer comprehensive coverage tailored to meet your specific needs.
Our team of experts will assess your shipping operations, the nature of your products, and any other relevant factors to provide you with a tailored insurance policy. We aim to deliver a solution that gives you the peace of mind you need, knowing that your wholesale shipments are adequately protected.
08
Science Of
Technology soluions
Simplified Reporting Solutions for Technology Platforms.
We continuously work to stay at the forefront of technology and partner with leading software providers to offer you the most convenient and efficient reporting options. Our goal is to provide you with a seamless experience, allowing you to focus on your core business while ensuring that your shipments are properly covered.
Choose our technology-driven reporting solutions to streamline your insurance reporting process and enjoy the benefits of a simplified and hassle-free experience. Contact us today to learn more about how our solutions can integrate with your preferred shipping software platform. We are here to support you every step of the way.
Integration
By integrating our insurance solutions into your existing workflow, you can streamline your operations and eliminate the need for manual data entry or separate platforms. Our technology ensures that the insurance process is seamlessly integrated into your existing systems, saving you time and effort while maximizing efficiency.
Whether you choose to utilize our eReport software or leverage our API capabilities, you can enjoy the benefits of a hybrid solution that combines the convenience of electronic insurance and streamlined claims management. Our technology-driven integration empowers you to take full control of your insurance processes, making it more efficient, cost-effective, and tailored to your specific needs.
Enhanced Protection for Your Cargo Shipments.
Cargo transportation is a core competency of shipping carriers, and they generally excel in their operations. However, even with their expertise, occasional incidents of missing or damaged packages are inevitable, as the law of averages dictates.
This is precisely where our company comes into play. Rather than solely relying on the claimed value protection provided by transportation providers, we offer comprehensive insurance coverage for packages.
With our streamlined claim management process, our policyholders can swiftly open and handle claims. Our intuitive capabilities enable managers to efficiently view and address all open claims, ensuring a smooth and responsive claims experience.
09
Full Coverage At
Low prices
Upon purchasing our insurance, clients receive an email containing their login details, granting them access to our user-friendly claims portal. This allows them to file claims conveniently and initiate the necessary steps towards resolution.
At our company, we understand the importance of providing robust protection for your cargo shipments. By choosing our insurance, you gain the peace of mind that comes with knowing your packages are safeguarded, and that our dedicated team is ready to support you throughout the claims process.
Don’t leave the fate of your valuable cargo to chance. Take control of your shipping insurance and enjoy the convenience and reliability of our comprehensive coverage. Purchase our insurance today and embark on a journey of enhanced protection and responsive claims management.
It’s important to note that shipping costs may vary based on several factors, including the weight, size, destination, service level, and other relevant considerations. We understand the importance of providing transparent pricing, and our team will work closely with you to determine the most cost-effective shipping options for your specific needs.
10
Simply The
Best choice
Efficient Returns Management for Your Convenience!
WE UNDERSTAND THE IMPORTANCE OF PROVIDING TRANSPARENT PRICING.
As part of our commitment to providing comprehensive shipping solutions, our company offers a valuable returns management service. We understand that managing returns can be a complex and time-consuming process for businesses, which is why we are here to assist you every step of the way.
When a customer initiates a return, our dedicated team will handle the entire process on your behalf. This includes processing the return, inspecting the items, and ensuring they are properly handled and returned to your inventory. By entrusting us with your returns management, you can focus on other important aspects of your business while we take care of the logistics.
To cover the costs associated with returns processing, we apply a modest $3 processing fee for each returned order. This fee helps us maintain the efficiency and quality of our returns management service, ensuring a seamless experience for both you and your customers.
11
Start Your
Career
At our company, we understand the importance of maintaining a harmonious equilibrium between your professional and personal life. We recognize that your well-being and happiness are integral to your overall success and fulfillment. That is why we are dedicated to supporting you in prioritizing and achieving a balanced lifestyle.
We wholeheartedly endorse your valuable initiatives and commend your determination in pursuing them. We believe in your ability to overcome challenges and seize opportunities, and we are grateful for the opportunity to be part of your journey.
We actively encourage your aspirations in all aspects of life, whether they be personal, professional, or community-oriented. Your goals and dreams matter to us, and we are here to provide the necessary resources, guidance, and support to help you realize them.
We Are Looking For:
The Sales Coordinator (SC) reports to the Managing Director.
The primary duties of the position include but are not limited to the following:
Client Acquisition
SM will participate, lead and assist in all aspects of client acquisition. Duties include but are not limited to the following:
• Responding to inbound leads
• Needs analysis
• Customized proposal and presentation development and delivery
• Presentations
• Negotiations
• Contracting
Outbound Sales
• Identify organizations that are a good fit for company and make outbound contacts with key decision makers
• Pursue all global markets and regions
• Assist with inbound and outbound sales activity in conjunction with company’s marketing plan
Client Acclimation
SC will be responsible for ensuring the smooth and seamless acclimation of new clients. This process includes but is not limited to the following:
• Collaboration with client on preparation of standards
• Import files
• Location lists
• All other material required to onboard a new client
• Adhere to onboarding checklist
*Participation in all sales summits and sales meetings required, to be conducted on a predetermined basis.
*Other duties as assigned by Director of Sales, Managing Director and/or her/his appointee.
Recommended Requirements:
• Proficiency in MS Office (specifically Excel and Powerpoint)
• Familiarity with Hubspot (a plus, not a requirement)
• Excellent written and communication skills
• Ability to work independently with minimal supervision
Travel is required.
Compensation
Base Salary and Incentive Plan commensurate with experience. Benefits include medical insurance and paid holiday/vacations.
The company validator/editor will work from home and ensure our clients receive reports of the highest quality. Both full-time and part-time positions are available. Hours are flexible, but a set schedule will be determined.
Duties
An editor’s primary responsibility is to ensure the smooth and timely publication of independent evaluator mystery shopping deliverables/reports. The editor verifies the submissions by performing thorough fact-checks, scoring questions according to standards, writing commentary and narratives, and ensuring all written portions adhere to company standards. Email communication is a must, with phone communication needed occasionally.
Requirements
Proven writing and editing experience
Excellent communication skills
Fast learner via remote training methods
Experience in the travel, restaurant, and/or hospitality industries
Excellent time management skills, with a track record of delivering rapid quality content to meet clearly defined deadlines
MS Office capability and experience
Compensation Pay commensurate with experience. Potential for growth.
The job entails inspecting packages and labels to ensure that they are printed properly checking for color, registration and sizing among other things. Having a good eye for detail is very important. Inspectors sort, count, package and ship the product to our customers. This job is done from home.
Requirements and responsibilities:
-Perform Inspection / Quality Control of transfer sheets
-Counting, label and pack orders
-Dispatch Shipments using Ship Station, UPS, FedEx, etc
-Meet tight daily deadlines and work under pressure
-Ensure proper care in the use of personal stationaries, computer and printer
-Communicate problems with jobs and troubleshoot them with team members and supervisors
-Able to lift 20 lbs
-Perform tasks by following instructions and adhere to all safety rules without exception.
-Assist production team in any other tasks to complete jobs successfully
Remote / Mission Support Services / Full-time
Responsibilities
-Receive, review, and enter requisitions into the Supply Systems
-Provide independent analysis and assessment of FMS cases in Management Information System for International Logistics (MISIL), Security Cooperation Enterprise System (SCES), and associated business management database systems commonly used in support of FMS Case Execution such as Security Cooperation Information Portal (SCIP), Information Warehouse (IH), Repair of Repairables Management (WebRoR), Supply Discrepancy Reports (SDRs) and Parts Repair and Ordering System (PROS)
-Provide recommendations and course of action to address outstanding Saudi program issues
-Provide Integrate Logistics Support (ILS) assessment and analysis
-Maintain all requisition requests for quote, procurement and technical research requirements
-Coordinate with commercial vendors for potential directs purchases and record all documentation for RSNF review
-Provide inventory management support including but not limited to: price and availability; requisition input; modifications and cancellations; requisition expedites; and identification of alternate supply sources
-Manage all CASREP requisitions and provides a weekly CASREP report to RSNF
-Analyze and address program issues across acquisition, logistics, and financial elements from a developmental and operational standpoint
Remote / Cyber & IT – Cyber and IT Solutions / Full-time
The SharePoint administrator and webmaster will support for the Education and Training IT Portfolio Management contract.
Responsibilities:
-Performs SharePoint Site Administration and SharePoint Site Collection administration.
-Assists in creating web pages that support embedded analytical products and data visualization within SharePoint.
-Provides a monthly report of activities to support contract deliverables.
-Demonstrates necessary communication skills for the capability to train others, and to communicate SharePoint-specific functionality and constraints to the government.
-Develops and maintains documentation outlining the procedures for executing the various programs and the setting of associated parameters to ensure reports and processing run properly.
-Assists in the development of online tutorials and help screens.
-Provides data analysis, documentation, job scheduling, and job monitoring support for data exchange processes between the database and other interfacing partners and systems.
-Supports gathering of functional requirements via user groups, technical meetings, site visits and survey construction/distribution/analysis.
-Updates graphical representations of the survey/assessment infrastructure using Microsoft (MS) Visio graphics software and/or other software solutions.
Remote / Corporate Operations – Corporate Operations / Full-time
We are looking for a self-starting, analytical, critical thinker with an entrepreneurial mind, capable of managing multiple tasks concurrently within an agile, growing business. Successful candidate will conduct capture management, proposal support, proposal reviews, and marketing as required. Individual identifies the resources needed to pursue a business opportunity; oversees bid strategies, pricing, teaming, and proposal strategies; and manages the transition from business opportunity to proposal development to award.
Responsibilities
– Develops new business leads through review of industry standard tools, business relationships, and other means
– Executes customer call plans to qualify and assess opportunities
– Performs analysis on opportunities to determine the teams’ qualifications for pursuit
– Updates leadership regularly on status of pursuits
– Conducts capture activities to ensure the team attains or retains favored status with customers
– Supports the development, review, and submission of winning proposals
– Cultivates and sustains relationships with partner businesses
Remote / Mission Support Services / Full-time
Responsibilities
-Receive, review, and enter requisitions into the Supply Systems
-Provide independent analysis and assessment of FMS cases in Management Information System for International Logistics (MISIL), Security Cooperation Enterprise System (SCES), and associated business management database systems commonly used in support of FMS Case Execution such as Security Cooperation Information Portal (SCIP), Information Warehouse (IH), Repair of Repairables Management (WebRoR), Supply Discrepancy Reports (SDRs) and Parts Repair and Ordering System (PROS)
-Provide recommendations and course of action to address outstanding Saudi program issues
-Provide Integrate Logistics Support (ILS) assessment and analysis
-Maintain all requisition requests for quote, procurement and technical research requirements
-Coordinate with commercial vendors for potential directs purchases and record all documentation for RSNF review
-Provide inventory management support including but not limited to: price and availability; requisition input; modifications and cancellations; requisition expedites; and identification of alternate supply sources
-Manage all CASREP requisitions and provides a weekly CASREP report to RSNF
-Analyze and address program issues across acquisition, logistics, and financial elements from a developmental and operational standpoint
Training
Consistent service behaviors and the realization of a service vision can be achieved through our operational training system, which encompasses a comprehensive set of specialized tools. To develop these tools, we have implemented the Task Bank concept, which allows us to streamline various activities within key departments such as housekeeping or front office.
The Task Bank serves as a repository of tasks that can be assigned to different employees based on their specific roles and the level of service required. Each Task Bank is tailored to meet the unique needs of the role, incorporating elements such as the company logo, language, cover page design, and other specific details.
Our training classes are designed to be dynamic, creative, practical, engaging, and most importantly, enjoyable. We believe that by creating a positive and interactive learning environment, our classes are more memorable and effective in driving behavioral change.
Through our training programs, we aim to equip our employees with the necessary skills and knowledge to consistently deliver exceptional service. By reinforcing the importance of our service vision and providing the tools to put it into practice, we empower our team members to exceed customer expectations and create memorable experiences.
12
There Is More
Customer
Experience
Safeguard your brand's reputation by ensuring the protection of your packages!
We understand that your packages are a reflection of your business and play a vital role in customer satisfaction. That’s why it is crucial to prioritize their safety and security throughout the shipping process.
With our comprehensive package protection solutions, you can mitigate the risks of loss, damage, or theft that can tarnish your reputation. Our insurance coverage offers peace of mind, allowing you to focus on delivering exceptional products and services to your customers.
Propel Your Business!
Prioritize your brand and your clients with unwavering care and dedication!
By entrusting us with the protection of your packages, you demonstrate your commitment to delivering quality and reliable service. We provide the necessary safeguards and support to ensure that your shipments arrive safely and intact, bolstering your brand’s image and customer trust.
Through our extensive market research and analysis, we gather the information you need to outperform your competitors. Whether it’s conducting customer surveys to assess satisfaction or organizing focus groups to evaluate new products, we have the tools and expertise to provide you with valuable insights.
Optimize Your Stategies!
Outperform your competitors
With our comprehensive analytics reports, you can benchmark every aspect of your organization and gain a deep understanding of your strengths and areas for improvement. Armed with this knowledge, you can make informed decisions that propel your business forward.
Our dedicated support team is committed to assisting you throughout your journey. We provide unparalleled customer assistance, ensuring that you receive the attention and guidance you need to succeed. From positioning your brand effectively to optimizing your marketing strategies, we are here to help you outperform your competitors at every turn.